Questions for "IPremier Company Denial-of-Service Attack (A)" Case
1. How well did the iPremier Company perform during the seventy-five minute attack? If you were BobTurley, what might you have done differently during the attack?
2. The iPremier Company CEO, Jack Samuelson, had already expressed to Bob Turley his concern that the company might eventually suffer from a "deficit in operating procedures." Were the company's operating procedures efficient in responding to this attack? What additional procedures might have been in place to better handle the attack?
3. Now that the attack has ended, what can the iPremier Company do to prepare for another such attack?
4. In the aftermath of the attack, what would you be worried about? What actions would you recommend?
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