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Just need help answering the questions. Figure 6.6. Example of a PI...
Image transcription text
Figure 6.6. Example of a PI poster presentation
ytelling 103
Improving Documentation: A study of dictated
discharge summaries
Mission Statement
Customers
National Benchmark:
Hospital HIM Department is
Internal customers: physicians
committed to providing a safe
who dictate discharge summaries
Average national turn around
patient environment through
External customers: patients,
time for dictated discharge
timely and complete discharge
hospital staff, payers, accrediting
summaries for equivalently
summary documentation for
sized hospitals for first
bodies
patients, hospital staff, and its
quarter calendar year: 5%
payers and accreditors.
Customer Requirements
under 48 hours
Accurate assignment of
Outcomes
reports to be dictated,
functioning dictation system
Vision Statement
Timely production of reports
into the medical record
To produce dictated discharge
summaries for all inpatient
stays according to hospital
Survey
documentation standards and
regulations within 48 hours post
Recommendations
Please rate the following questions on a scale of 1-10.1
patient discharge.
being the least accurate/beneficial,
How much do you rely on HIM letters to remind you of
Analyze/assign discharge summaries for
missing dictations to do? (10=always rely, 1=never)
OB charts using discharge order as
opposed to discharge instructions author.
How do you rate the accuracy of the HIM Deficiency letter
Team Members
contents? (DS assigned correctly?)
How comprehensable do you rate the information on the
> Consider using penalties as well as cash
HIM deficiency letters?
incentives; consider offering higher cash
HIM Manager
reward in relation to discharge summary
How would you rate the cash incentive program to get you
dictation time.
HIM Analysts
to dictate sooner?
Do you like having a cash incentive program? (10=love it,
Compliance Officer
> Consider manipulating text on letters to
1=hate it/not applicable)
clarify symbols, simplify content.
Chief of Medical Staff
. . . .. . ..
Case Study ...
Using the following criteria, students should critique the storyboard shown in figure 6.6.
Case Study Questions
1. Is the presentation pleasing to look at, and is the text easy to read?
2. Is the presentation set up logically?
3. Is each of the PI steps taken into account?
4. Are the steps in the process easy to read and understand?
5. Are all of the elements of a good mission statement present?
Image transcription text
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104 References
Reso
6. Are all of the elements of a good vision statement present?
7. Does the presentation identify the external and internal customers of the process? (See the discussion
Dennin
of internal and external customers in chapter 7.)
San
8. Does the presentation identify the customers' requirements? If so, how? If not, why not?
Mukan
9. Does the presentation display the team's improvement process findings?
qua
10. Are the team's recommendations based on the data the team collected? Are the recommendations
Silvern
sound? Are there other recommendations that the team did not identify?
San
Just need help answering the questions
Answer & Explanation
Solved by verified expertAnswered by Gladdie18 on coursehero.com
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