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1. Which world event led to the development of the Transportation...

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1. Which world event led to the development of the Transportation...

1. Which world event led to the development of the Transportation Security Administration? (5 points)

The Airline Deregulation Act of 1978

The attacks on September 11, 2001

World War I

World War II
 

2. 
(01.01 MC)

The internet has affected the tourism industry by (5 points)

creating difficulties for travelers who book their own travel without knowing local areas

increasing travelers' knowledge and making booking travel easier and more affordable

making travel more complicated and requiring more travel agents to support customers

reducing the safety and security of travelers' identities, making people afraid to book travel online
 

3. 
(01.01 MC)

How would the state economy most likely be impacted if all of its beaches were forced to close for several months due to a dangerous bacteria in the water? (5 points)

It would have a substantial negative impact.

It would have a substantial positive impact.

It would have a slight positive impact.

It would have no impact.
 

4. 
(01.01 LC)

Which level of the economy would be most directly impacted by the grand opening of a new theme park? (5 points)

Local

State

National

Global
 

5. 
(01.01 MC)

If there is an outbreak of crime and violence in an area, hospitality and tourism businesses will (5 points)

expand and diversify with the increased media attention on the area

not be affected because travelers do not care about crime or violence in the places they visit

suffer because people will not travel to an area that does not feel safe

thrive because law enforcement personnel coming to the area will need places to eat and sleep
6. 
(01.02 LC)

Which characteristic would be considered a disadvantage of working in the hospitality and tourism industry for someone who prefers a predictable work environment? (5 points)

Ability to work anywhere in the world

Social interaction

Variety in work tasks

Working with people
 

7. 
(01.02 LC)

In which sector of the hospitality and tourism industry does a museum guide work? (5 points)

Lodging

Recreation, Amusements, & Attractions

Restaurant and Food & Beverage

Travel & Tourism
 

8. 
(01.02 MC)

Ollie spends his time at work planning, marketing, and delivering travelers' experiences of exploring the Alaskan wilderness. In which sector does Ollie most likely work? (5 points)

Lodging

Recreation, Amusements, & Attractions

Restaurants and Food & Beverage

Travel & Tourism
 

9. 
(01.02 LC)

One advantage of an LLC is (5 points)

its low startup costs

limited liability

the ease of attracting investors

the need for a board of directors
 

10. 
(01.02 MC)

Simon wants to start his own tour guide company. He doesn't have a lot of money to get started and wants the easiest and fastest way to start his business. Which form of business would be best for him? (5 points)

Corporation

Limited liability corporation

Partnership

Sole proprietorship
 

11. 
(01.03 LC)

In the hospitality and tourism industry, reasons to visit an area such as attractions, restaurants, and hotels in a specific region are known as (5 points)

assets

FAM tours

OTAs

upgrades
 

12. 
(01.03 LC)

Which term correctly completes the following sentence? (5 points)

"What is the band's __________? We need to make sure we have their rooms ready because they'll be exhausted from flying all night."

CVB

ETA

F&B

OTA
 

13. 
(01.03 MC)

Why would a hotel want to offer an upgrade to a guest? (5 points)

To educate the guest on evacuation procedures

To ensure maximum occupancy in case of cancellations

To offer excellent customer service

To inform the guest of the assets in the local area
 

14. 
(01.03 LC)

Which organization should a high school hospitality student consider joining to develop leadership skills and business knowledge? (5 points)

American Culinary Federation

American Hotel & Lodging Association

Future Business Leaders of America

Resort Hotel Association
 

15. 
(01.03 LC)

What is the goal of networking? (5 points)

To conduct research that can help you pass certification tests

To discover business ideas you can claim as your own

To learn and expand one's business connections

To socialize and raise money for local charities
 

16. 
(01.03 MC)

Which of the reasons to network is most important for recent hotel management program graduates? (5 points)

Developing friendships that may lead to business referrals

Learning best practices from experienced professionals

Recommending extensive contacts that can help others

Sharing their favorite recipes and stories from their program
 

17. 
(01.04 LC)

Being able to speak clearly is important in several hospitality and tourism careers. Which type of skill is speaking clearly? (5 points)

Certification

Communication

Technical

Work
 

18. 
(01.04 LC)

An employee in the hospitality and tourism industry aims to be very positive and is always eager to help guests have the best experience possible. Which hospitality attitude is this employee demonstrating? (5 points)

Acceptance of responsibility

Creativity

Enthusiasm

Personal satisfaction through work
 

19. 
(01.04 MC)

Read the scenario and answer the question.

Guests in a party of six ask the server several questions about the menu. They ask for recommendations, and then they follow up with questions about specific items on the menu. Then, three people in the party explain food allergies they have and ask questions about ingredients in specific items.

Which element of the hospitality attitude is needed to do this job well? (5 points)

Acceptance of responsibility

Creativity

Desire to serve

Mental fitness
 

20. 
(01.04 LC)

Which entry-level job would give you the best experience for a career in the amusements sector? (5 points)

Character mascot

Housekeeper

Dishwasher

Front desk associate
 

Answer & Explanation

Solved by verified expert
Answered by crlchstr on coursehero.com

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Step-by-step explanation

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