CliffsNotes.com is a valuable study guide resource for students of all ages. Our information collection practices are described below. We at CliffsNotes, along with our parent company, John Wiley & Sons, Inc., urge kids under age 13 to check with their parent or guardian before entering information on this Web site or any Web site
The CliffsNotes imprint is proudly part of the John Wiley & Sons stable of educational and reference books. John Wiley & Sons, Inc. and its related companies (collectively, "Wiley") recognize the importance of protecting the information collected from users in the operation of this Web site, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy and Data Protection Policy. By submitting your information to Wiley you consent to the practices described herein.
Wiley is committed to complying fully with the Children's Online Privacy Protection Act of 1998 (COPPA). More specific information collection practices regarding users under 13 are outlined below. If you are a parent or guardian and would like to access, change or delete any personally identifiable information that we have collected from your child, or if you have any other questions about your child's use of this Web site, please contact us at cliffstips@cliffsnotes.com. Please include your child's member name and e-mail address, as well as your own name and e-mail address, in any communication to assist us in responding to your inquiry or request.
None. Wiley does not require users to provide any personal information when browsing this Web site. They may read our articles and study guides and browse our Literature Note content without inputting any personal information.
Yes, we may use cookies in a variety of ways, such as to collect information to help us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. Cookies are small bits of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are when you return. Cookies remember information about your activities on the site and enable the operator of the site to make your visits more enjoyable or customize your experience. We don't use cookies to collect and store individually-identifiable information. You can program your computer to warn you each time a cookie is being sent or to refuse cookies completely.
We may also use third party advertisers to present or serve the advertisements that you may see on some of our pages. These third party ad servers may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our privacy policy. If you would like more information about this practice and to know your choices about not having this information used by these companies, please click here.
If users purchase a product or products on CliffsNotes.com, they are required to provide their name, billing and/or mailing address information, an e-mail address, a phone number, and a valid credit card number with expiration date and security code. For additional information about our shopping cart, please visit the "ordering" area of the CliffsNotes.com help section.
Users over 13 years of age may voluntarily sign up for CliffsTips, this Web site's free e-mail newsletter service, by providing their own name and e-mail address. Any user who subscribes to our CliffsTips will always be given a clear opportunity to unsubscribe. An "unsubscribe" link will appear in every CliffsTip e-mail that they receive. If users who under age 13 choose to sign up for CliffsTips, they must provide their name, e-mail address, and the e-mail address of a parent or guardian. That parent or guardian will be notified that the under-13 user has signed up for CliffsTips and also will have the option of unsubscribing their child.
Only with the user's permission. Wiley occasionally informs CliffsTips subscribers of interesting specials, products, and services we believe users will appreciate; these opportunities may be provided by our own companies or third parties. We will only send you such notices if you indicate your interest in the checkbox on our CliffsTips subscription page.
Our CliffsNotes.com poll is a voluntary feature that is provided to entertain and inform our users. Poll responses will not be saved or identified with the individual users who posted them. Only the overall results and percentages that are tallied by our poll engine may be analyzed internally or occasionally shared with third parties.
"Ask Cliff" is a voluntary feature that allows our site visitors to send in questions about studying, taking tests, and getting through school. When users submit questions to "Ask Cliff," they are required to provide their names and e-mail addresses along with their questions. The user's name and e-mail information is not shared with anyone except for the Wiley editorial team who reviews and answers select questions. Not all submitted questions will be answered. Some questions and answers will be posted to our "Ask Cliff" page or used as testimonials (such as in advertisements or catalogs), but these postings never identify the person who submitted the question — either by name or e-mail address. Wiley can make use of "Ask Cliff" questions and any other material submitted, including without limitation in promotional materials. Although users under 13 may submit questions to "Ask Cliff," their questions as written will never be posted publicly on the "Ask Cliff" page.
Users who wish to make inquiries about our products, our Web site, their order or purchase from CliffsNotes.com, and any other matter related to CliffsNotes or CliffsNotes.com may do so via this Web site's Contact Us area. area. The online form that is reviewed by our customer care representatives requires that users submit their names, e-mail addresses, and query details. This information is not shared with anyone except for pertinent Wiley representatives.
Users who wish to receive technical support for any interactive Wiley products, are required to register with the Wiley Customer Support Web site by providing their name, e-mail address, and password. They are then required to submit their question for a technical support online form that is reviewed by our technical support staff representatives. The information provided by the user is not shared with anyone except for pertinent Wiley representatives.
Wiley will seek to ensure that any identifiable personal information it collects during the registration and purchasing processes will be adequate, relevant and not excessive for purposes of operating this website or any of the services operated hereunder and it will be kept accurate and up-to-date based on information provided. Unless we have received your consent, or as expressly provided herein, Wiley will not disclose any personal information identifying users to any third party except where necessary in connection with services provided by appropriate intermediaries, who will be required to comply with the confidentiality provisions of this policy. In addition, Wiley may disclose personally identifiable information to third parties in order to comply with the law or requests by law enforcement agencies, to enforce our Terms and Conditions or to protect the rights, property or safety of our Web site, users or others. In the event that all or substantially all of the business or assets of relating to this Web site are sold or otherwise assigned to another entity, personally identifiable information may be transferred to such entity.Personal information and any other communications or information supplied to Wiley may be used by Wiley for internal business and research purposes and to help enhance and develop our websites.
If you provide Wiley with your postal address, you may receive periodic catalogs from Wiley, or other notices containing information about new products and services or upcoming events. On occasion, Wiley may make its postal mailing address lists available to other companies who it believes may have products and services of interest to Wiley's customers. If you do not wish to receive postal mailings from Wiley, its imprints, or third-party organizations, please let us know via phone, fax, mail, or email [link to 'Contact Us' page of wiley.com]. Please provide us with your exact name and postal address and state which lists you wish to be removed from so that we can be sure your information is removed from those mailing lists.
If use of an electronic product, feature or service offered by Wiley on this website requires a User to provide a name and password or other personally identifiable information, the User will have the option to opt in or out of providing such information and using the product, feature or service.
Wiley may disclose to carefully chosen third parties navigational and transactional information in the form of anonymous, aggregate usage statistics (including "page views" on this website and the products herein) and demographics but only in forms that do not reveal a User's identity or confidential information, except as required by law, as needed in connection with legal proceedings, or unless we have received your consent.
Links may be provided from this Web site to other third party Web sites. In using such links, users should be aware that each third-party Web site will vary in terms of its privacy and data protection policies, and Wiley does not take responsibility for the privacy policies of, and usage of, personal information collected by others including, without limitation, those of any partner or affiliate.
Please note that Wiley 's Privacy and Data Protection Policy is reviewed periodically. Wiley reserves the right to modify its Privacy and Data Protection Policy at any time without notice. Any changes to the policy will be posted on this page. Your continued use of this Web site will be deemed conclusive acceptance of such modification. Any comments or questions concerning this policy should be addressed by entering your comments through our Contact Us page. If at any point you wish to access your personal information to (1) change your preferences, (2) review the accuracy, or (3) correct, supplement or modify your information, you may either select the Contact Us page as set forth above, or make in a written request to John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774. If you wish to modify your shopping account, you can do it directly in the My Account section.
