Thackeray contrasts Mrs. Bute Crawley's flattery of the servants with Rawdon's blunt treatment, and concludes that soft words take a person further than unkind ones.
Mrs. Bute Crawley establishes herself in Miss Crawley's house, makes friends of Firkin and Briggs, and digs in for battle, suspecting that Rawdon will try for reconciliation. Mrs. Bute wants to protect Miss Crawley "from the arts of those unprincipled people." Mrs. Bute makes such a fuss over Miss Crawley's illness that she frightens the poor woman. Thackeray observes that the tinsel of Vanity Fair does not persist in the lonely hours of illness and sorrow.
Mrs. Bute would like to convert Miss Crawley and starts out by making her hate all of Rawdon's sins. Thackeray observes that one's relatives can abuse one's reputation worse than anyone else. By making Rawdon and Rebecca as disreputable as possible, Mrs. Bute hopes to prevent Miss Crawley's ever seeing Rawdon again.
But Mrs. Bute is over-jealous and over-zealous. The doctor insists that Miss Crawley have some fresh air. Her guardian is afraid Miss Crawley will see Rawdon and forgive him, although what Mrs. Bute says is that the sight of him will kill the invalid. Dr. Squill and Mr. Clump see through Mrs. Bute's machinations. As for the patient, she hates Mrs. Bute and would like to be free of her. One day Mrs. Bute and Miss Crawley meet Rawdon, but Miss Crawley doesn't speak; triumphant for the moment, Mrs. Bute sees danger in future meetings.
