After having come to an agreement with the uncle of the two children and fully understanding that he does not wish to be bothered in any way with the upbringing of his wards, the governess takes a carriage to the great country house. Here she meets the first of her two pupils. Young Flora, a child of eight, is "so charming as to make it a great fortune to have to do with her." She is the most beautiful child the governess has ever seen.
On the way to the great country house, the governess had brooded over her future relationship with the housekeeper, but upon meeting Mrs. Grose, it is obvious that they would have an excellent understanding.
The governess is so charmed by young Flora that she takes the first possible opportunity to question Mrs. Grose about young Miles, her second pupil. She learns that the little boy, who is two years older that his sister, is as charming and delightful as Flora. He is to arrive in two days from his boarding school.
